FinChoice
Leigh Hawson has a diverse work experience spanning multiple industries. They started their career in 2003 as a Credit Risk Analyst at HomeChoice, where they were responsible for data analysis and process optimization. In 2007, they became a Database Administrator at Prima Data, where they focused on enhancing clients' marketing activities. From 2009 to 2013, they worked as a Strategic Analyst at Capitec Bank, optimizing reports and validating database functionality. They then joined Direct Axis as a Business Process Analyst in 2013, where they analyzed and implemented operational workflows. In 2014, they moved to FinChoice as an Ops/Credit support specialist, leading the implementation of regulatory guidelines and managing operational teams. In 2016, they became the Operations Performance Manager at FinChoice, working on quality assurance and improving customer communications. In 2017, they joined HomeChoice International PLC as the Group Operations Performance Manager, overseeing performance management. Currently, they hold the position of Head of Customer Service and Engagement at FinChoice, starting in 2023.
Leigh Hawson completed an MBM degree at Damelin in 1998. In 1995, they attended Abbotts College, although the degree or field of study is unknown. Additionally, in 2009, Leigh studied Life Coaching at SACAP.
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FinChoice
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FinChoice is an innovative digital financial service provider who specializes in fast loans, insurance and VAS products digitally to a growing base of customers in Africa. We are obsessed with customer experience, usability, conversion, transparency and instant fulfilment. These key themes are at the heart of our decision-making processes and approach to product development. We are a small team of talented software engineers, analysts, product owners, marketing and credit risk specialists that collectively chase our vision of being our customer’s favourite digital financial services provider. We build our platform for scale using a mixture of technologies and patterns. We believe that our focus on innovation and creating the best digital experiences for our customers will continue our significant growth in customers and profitability.