Zoe Reuter

Zoe is the Customer Experience Director, responsible for making sure that Findel continues to deliver the best possible experience for all of it’s customers and leads amazing customer-facing teams. Since being appointed as Head of Customer Service in 2011, Zoe has transformed the customer experience which has been pivotal to business growth.

No one day is the same in Zoe’s role, but a typical day involves working with all areas of the business developing systems and processes, supporting her team, listening to customers and analysing data – generally championing their customers to ensure they give them what they want. She is passionate, customer-focused and knows Findel inside-out, making her the go to for many people across the business.