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Alison Steinbacher, MPH

Senior Customer Success Manager at findhelp

Alison Steinbacher, MPH has a diverse work experience in the health industry. Alison is currently working as a Senior Customer Success Manager at findhelp, a role they have held since May 2022. Prior to this, Alison was a Co-Founder of the Idaho Harm Reduction Project, where they worked to serve the drug using community of Idaho and promote health and safety through evidence-based programming. Alison also held the role of Assistant Director of Customer Operations and Engagement at the Idaho Health Data Exchange, where they developed customer success strategies and implemented strategic programs. Additionally, Alison has experience as an Outreach and Education Coordinator at Your Health Idaho, representing Idaho's health insurance exchange and coordinating customer service efforts. Alison has also worked as a Clean City Sharps Collection Program Coordinator at the City of Seattle, where they analyzed data and developed outreach and education models for safe needle disposal. Alison has also interned at the YMCA of Greater Seattle and Cascade Bicycle Club, and served as an Employment Services Program Manager at Work Activity Center, overseeing the employment program for individuals with special needs. Prior to that, they worked as a Patient Specialist at St. Luke's Health System, where they performed front desk duties and assisted with various office tasks. Alison Steinbacher holds a Master's in Public Health degree.

Alison Steinbacher, MPH has a Master's Degree in Public Health from the University of Washington, which they obtained from 2016 to 2018. Prior to that, they completed their Bachelor's degree in Anthropology at Northern Arizona University from 2012 to 2015. In addition to their educational background, Alison has obtained several certifications, including "Project Management Foundations: Integration" and "Project Management Foundations: Change" from Lynda.com in July 2018 and May 2018, respectively. It is also noted that Alison is certified by ACRE (Association of Community Rehabilitation Educators), although specific details regarding the date of certification are not provided.

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Timeline

  • Senior Customer Success Manager

    May, 2022 - present