Sarah Elattar

Sarah Elattar has a diverse work experience spanning various roles and industries. Sarah started their career in 2011 at Apple as a Specialist, where they provided exceptional customer service, assisting customers in selecting products, fixing devices, and resolving issues.

In 2015, Sarah worked as a Summer Vacation Receptionist at Imperial College London. Sarah'sresponsibilities included maintaining an efficient reception desk, helping guests, addressing complaints professionally, and arranging maintenance support.

From 2016 to 2017, they worked at H&A Mechanical Services as an Administrative Assistant. This role involved handling client and tenant inquiries, processing job orders, preparing schedules, and issuing emergency orders to engineers.

Sarah joined iMed Healthcare Ltd. in 2017 as a Customer Service Executive. Alongside administrative tasks, they actively dealt with customers, resolving queries and complaints. Additionally, they supported the sales team and organized the distribution of monthly brochures.

Since 2018, Sarah has been working at FINEOS, initially as a Software Test Engineer and later promoted to the position of Senior Software Test Engineer. Sarah'srole involves testing software, ensuring its quality, and contributing to the development process.

Overall, Sarah Elattar possesses strong customer service and administrative skills, along with experience in software testing and engineering.

Sarah Elattar obtained a Master of Science in Software Development from Queen's University Belfast from 2017 to 2019. Prior to that, they completed a Bachelor of Arts in History and Social Anthropology from the same university from 2012 to 2015. In terms of additional certifications, they obtained the ISTQB Advanced Level Technical Test Analyst (CTAL) certification from iSQI Group in March 2021, the Docker from Basic to Advanced certification from NobleProg in February 2021, and the ISTQB Certified Tester Foundation Level (CTFL) certification from iSQI Group in January 2020.