Kati Suonio

Loyalty Partnerships Manager at Finnair

Kati Suonio has been working at Finnair since August 2005, holding various managerial titles such as Loyalty Partnerships Manager and Service Manager. In addition to managing customer service channels, Kati has experience in digital customer service and online sales management. Prior to their time at Finnair, Kati worked as a Team Leader at RCI. Kati Suonio studied at Haaga-Helia University of Applied Sciences from 2004 to 2007.

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Timeline

  • Loyalty Partnerships Manager

    September, 2022 - present

  • Service Manager CX Disruption Communications

    November, 2020

  • Digital Customer Service Manager

    June, 2018

  • Service Manager

    January, 2012

  • OTA Sales Manager

    October, 2008

  • Team Manager

    August, 2005