Kirsi Pihlaja

Kirsi Pihlaja has a diverse work experience spanning over several companies. Kirsi started their career at Finnair in 1996 as a Traffic Officer and progressed to roles such as Service Supervisor and Duty Manager. In 2003, they joined Northport Oy, a subsidiary of Finnair Group, where they held various leadership positions including Director of Passenger Services and HR Manager. Kirsi returned to Finnair in 2012 and held roles such as HR Account Manager and Partner at Finnair Flight Operations. In their most recent position, they served as Head of People and Business at Finnair, responsible for People & Culture.

Kirsi Pihlaja completed a Master of Business Administration (MBA) degree in Purchasing, Procurement/Acquisitions and Contracts Management from Metropolia University of Applied Sciences, attending from 2018 to 2020. Prior to that, Kirsi attended Joensuun Normaalikoulun Lukio, although specific dates and degree information were not provided. Additionally, Kirsi pursued studies in Administrative Sciences at the University of Eastern Finland; however, details about their degree completion were not mentioned. In April 2019, Kirsi obtained a certification in Elements of AI from the University of Helsinki.