Andrea Ingenito is an experienced customer service professional with a strong background in quality assurance and training. Currently serving as a Customer Service Agent at Sector Alarm España since November 2021, Andrea has previously held various roles at THG, including Customer Service Quality Assurance Administrator, Customer Service Training Coach, and Customer Service Advisor from April 2019 to August 2021. Additional experience includes positions as Staff front-desk at Sorgente Fontepino and Cinema sala Frau, as well as International Sales Executive at Francia s.r.l. - LGM Tartufi and KSP Italia srl. Andrea holds a Laurea Specialistica in Lingue per la comunicazione interculturale d'impresa from Università degli Studi di Urbino Carlo Bo and a Laurea triennale in Lingue e culture straniere from Università degli Studi di Perugia. Further educational background includes studies at the University of Lisbon.