Craig Vielstich

Craig Vielstich has extensive work experience in finance and compliance. Craig is currently working as a Compliance Testing Manager at FinWise Bank since July 2021.

Before joining FinWise Bank, Craig spent four years at Discover Financial Services. Craig started as a Team Manager in July 2017 and later became a Lead Compliance Tester in July 2019. As a Lead Compliance Tester, Craig reviewed and tested regulatory compliance for home and personal loans. Craig managed and completed testing work papers, identified compliance gaps, and worked with business units to develop action plans for resolution.

Prior to Discover Financial Services, Craig worked at American Express for several years. Craig held various roles, including Global Compliance Manager and Audit Manager. As a Global Compliance Manager from May 2012 to January 2017, they audited multiple outside agencies' adherence to regulatory and company compliance guidelines. Craig proactively identified gaps in the complaint handling process and implemented a reporting system for complaints received on accounts in the collections environment. Craig also created and implemented a vendor self-assessment audit to assess risk and compliance gaps. Additionally, Craig appeared in court on behalf of American Express for trials based on subpoenas.

Before American Express, Craig worked at AT&T as a Manager from 1987 to 1998. In this role, they managed multiple third-party portfolios, increased collections recovery by 5% annually over four years, and audited collection practices for regulatory compliance.

Overall, Craig Vielstich's work experience encompasses compliance testing, regulatory auditing, complaint handling, vendor management, and collections management.

Craig Vielstich attended the University of Utah, where they pursued a Bachelor of Arts degree, majoring in German and minoring in Accounting. Additional information about their education history is not provided.