LM

Leah Macalanda

CS & Product Ops Lead at Fireflies.ai

Leah Macalanda has worked in a variety of roles since 2008. Leah began their career as a Communications Agent at Pacific Business Group Limited in 2008. In 2011, they took on the role of Account Manager at ProV International. From 2013-2016, they worked at Freelancer.com as a Customer Relations Specialist and Fraud Analyst. In 2016, they joined Paymentwall, Inc. as a Lead Merchant Support and Merchant Support Specialist. In 2019, they were a Business Development Manager - North America at Diversify Offshore Staffing Solutions. In 2020, they became an Account Manager at ProV International, a Fan Support Specialist at Merchbar, and a CS & Product Ops Lead, Team Leader - Customer Support, and Customer Support Specialist at Fireflies.ai.

Leah Macalanda has attended two educational institutions. Leah attended Adamson University and St. Mary's Academy. No degree or field of study was provided.

Links

Previous companies

Merchbar logo

Timeline

  • CS & Product Ops Lead

    September, 2022 - present

  • Team Leader - Customer Support

    April, 2021

  • Customer Support Specialist

    September, 2020

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