Mark Sims

Mark Sims has extensive experience in customer success and account management, currently serving as Manager of Customer Success at Firmex since April 2019, following a role as Team Lead in the same department. Previously, Mark was an EMEA Customer Account Manager at Logi Analytics, a company focused on enhancing user adoption of embedded analytics. Mark also worked as a Consultant at Practicus, where the focus was on delivering sustainable change for organizations. Earlier in the career, Mark held multiple roles at TEKsystems, culminating as Head of Permanent Delivery specializing in infrastructure, networks, and security recruitment. Mark holds a BA Hons in History from Kingston University, obtained in 2013.