Lamis Dietrick

Lamis Dietrick is an experienced professional in customer success and account management, currently serving as the Customer Success Director at First Advantage since February 2020. Prior to this role, Lamis held the position of Account Manager at HireRight from August 2010 to February 2020, and worked as a Customer Relations Manager at Pulte Homes between August 2005 and June 2007, overseeing the progress of home builds to ensure readiness for homeowners. Earlier in the career at Pitney Bowes, Lamis served in various capacities, including Field Product Specialist and Customer Care Trainer, where responsibilities included managing territories for product installation and training customers on sophisticated mailing equipment. Lamis began the journey at Pitney Bowes as a Dispatch Administrator, effectively managing customer service calls and dispatch processes. Lamis holds a Bachelor of Science in Business Management from the University of Phoenix.