The Customer Success and Customer Care Team at First Advantage focuses on enhancing the satisfaction and retention of clients through exceptional support and proactive relationship management. They provide comprehensive assistance, address client inquiries, and ensure seamless integration of First Advantage's background check solutions. This team plays a pivotal role in driving customer loyalty and optimizing the user experience by delivering innovative solutions and maintaining high standards of service.
Bintou Seray Njie
Customer Care Supervisor
Bo Engelhardt
Sr. Vice President, Customer S...
Christopher P. Hughe...
Customer Success Director
Elizabeth D.
Customer Success Director
Gina Inserra
Customer Care Manager
J Joe N Thamby
Customer Care Operations Manag...
Josh Thorndike
Customer Care Team Lead
Kristin Hennes
Customer Success Director
Leonard Eyster
Director Customer Care
Michael Hufford
Senior Director Of Customer Ca...
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