Yvonne Jackson

Yvonne Jackson is a seasoned Customer Success professional with extensive experience spanning over two decades. Currently serving as Customer Success Director at First Advantage since February 2024, Yvonne has previously held significant roles including Volunteer Mentor & Coach at RecastSuccess, Senior Manager of Customer Success at N-able, and Director of Customer Experience at TravelNest. Yvonne has a proven track record of leading customer success initiatives, driving user adoption, and navigating organizations through growth phases. Early career experiences at Cornerstone OnDemand, Lumesse, and HBOS equipped Yvonne with a strong foundation in customer relationships, project management, and operational planning, establishing a reputation for enhancing customer satisfaction and loyalty across various industries.