Tanya Fowler

Tanya Fowler, CCXP, has extensive experience in customer experience and marketing within FCT, starting in 1994 and progressing to the role of Head Of Customer Experience. With a strong foundation in legal and real estate sectors, Tanya has effectively gathered and analyzed insights to enhance customer satisfaction and drive industry-leading experiences. Previous roles include Marketing Operations Manager, where centralization of marketing processes was implemented, and Manager of National Sales Support, focusing on team development and relationship management. Tanya's legal background includes roles as a Law Clerk and Legal Assistant in various firms, where expertise in family law, real estate, and corporate law was developed. Educational achievements encompass digital marketing and social media strategy, along with certifications from institutions including the University of Toronto and Sheridan College.