Craig Grimm

Craig Grimm is an experienced professional in network and voice engineering, currently serving as VP, Senior Manager at First Citizens Bank since May 2022, overseeing multiple roles in voice engineering. Prior to this, Craig held the position of Senior Manager IT, Voice and Messaging Operations at Publicis Re:Sources, where leadership was provided for global operations supporting 90,000 users. Experience also includes managing unified communications at Conversant, implementing voice transformation projects, and offering project management and support services at Nestlé. Craig's career began as a Telecommunications Specialist at Century City Doctors Hospital, following a role as a PBX Installation Specialist at Siemens. Craig holds a Master's degree in Project Management from Keller Graduate School of Management of DeVry University and a Bachelor's degree in Telecommunications Management from DeVry University.