Jessica L Henry

Jessica L Henry is a seasoned professional with extensive experience in client operations and product management, currently serving as the Director of Client Operations at First Citizens Bank since May 2023. Prior roles include Vice President of Software Relationships and Client Experience and Vice President, Senior Product Manager at Ghertner & Company, and Vice President of Operations at CAMS. Jessica has also held key leadership positions in hospitality and property management, demonstrating expertise in client advocacy, banking integrations, and enhancing client experiences. Jessica holds a Bachelor of Arts in American History and Political Science from The University of the South, earned in 2000.