First Resource Bank PA
Stacey Poploskie possesses extensive experience in the financial services and information technology sectors, currently serving as the Information Technology Services Manager at Franklin Mint Federal Credit Union since March 2019, where responsibilities include overseeing daily operations of the Service Desk and Operations team to ensure Service Level Agreements (SLAs) and exceptional customer service. Prior to this role, Stacey held positions such as IT Operations Supervisor at DNB First and various roles at Malvern Federal Savings Bank, including Deposit Services Supervisor and Retail Operations Coordinator, focusing on staff training, procedure development, and customer service operations. Early career experience encompasses roles from Branch Manager to Branch Staff, demonstrating a comprehensive understanding of retail banking processes and customer engagement.
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