Kenneth Slaughterbeck

Kenneth Slaughterbeck has extensive experience in collections and customer service spanning over two decades. Currently serving as the Director of Collections at First Tech Federal Credit Union since January 2016, Kenneth focuses on employee development, member engagement, and creating member-centric solutions while enhancing departmental productivity and fostering interdepartmental collaboration. Prior roles include positions at Wells Fargo in Loss Prevention, JPMorgan Chase as a Home Equity Collector II, HSBC as a Team Lead in the Modifications Department, and other roles in customer service and management at General Motors, Best Buy, and Schlotzsky’s Deli. Kenneth's career reflects a strong commitment to member satisfaction, loss mitigation, and operational improvement.