Bryan Hagen is a skilled IT professional with extensive experience in system administration, technical support, and network consulting. Currently serving as a System Administrator at Firstmark Credit Union, Bryan previously worked as a Windows Support Engineer II at Rackspace, where responsibilities included administering VMware Virtual Machines and configuring Windows Failover Clustering. Earlier roles include IT Consultant/BI Developer at ITinspired, where Bryan diagnosed network connectivity issues, and as a Certified Litigation Paralegal at Moore, Thompson & Lee, APLC, performing investigative research and drafting legal documents. Bryan holds a Bachelor of Science in Software Development from Champlain College, along with a Bachelor of Arts in Political Science and Government from Louisiana State University, complemented by a Certification in Paralegal Studies.