Aire Webb

Aire Webb is a seasoned professional in customer service and management with extensive experience in leadership roles across various companies. Currently serving as a Senior Customer Excellence Manager at FirstPort (UK) since August 2024, Aire previously held the position of Head of Customer Care for North West Europe at GN Group, where responsibilities included overseeing customer care departments and enhancing key performance metrics. Prior roles include Customer Service Associate Director at MSD Animal Health UK Ltd and Online Sales & Customer Service Manager at IJP Design. Aire's formal education includes a TQUK LEVEL 2 Certificate in Self-harm and Suicide Awareness and Prevention, a Certificate in Executive Coaching from EMCC GLOBAL, and various other qualifications, demonstrating a commitment to professional development in leadership and customer service excellence.