Firstsource
Kelly Winters is an experienced professional in health care operations and project consulting. Currently serving as a Project Consultant at Firstsource since August 2024, Kelly assesses business strategies and processes within managed care companies, focusing on workflow improvements and vendor support. Prior experience includes roles at CareSource from August 2018 to August 2024, advancing from Director of Operations Excellence to Vice President of Operations Excellence. Kelly also held leadership positions at Horizon Blue Cross Blue Shield of New Jersey, where responsibilities included overseeing government program operations. Earlier career experience involved roles at WellCare Health Plans, specializing in correspondence and claims management. Kelly holds a Master's degree in Health Science with a specialization in Health Care Administration from Armstrong State University.
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Firstsource
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Firstsource Solutions Limited is a provider of a range of business process management services across the customer life cycle delivered through transaction processing.