Shae Rath is an experienced executive in customer management and operations within the healthcare sector. Currently serving as Vice President of Customer Management at Firstsource since August 2020, Shae Rath has a strong background with previous roles including Vice President and Head of Operations at Majorel North America and Sr. Vice President of Operations at ICT Group. Earlier positions also include Director of Account Operations at Sitel and Director of Operations at DecisionOne. Shae Rath began a career in management as a Call Center Manager at Gateway. Academic qualifications include a Master of Business Administration (M.B.A.) from Southern Nazarene University and an AAS in Biomedical Engineering from Western Iowa Tech.
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