As the Director of Product Development, Debbie Gilligan’s responsibilities include building long-term one-on-one relationships, identifying customer pain points, and serving as the product development “compass” for FirstWatch when it comes to effectively communicating the changing needs of the customers.
Debbie began her public safety career in 1986 working as an EMT and dispatcher for Hartson Medical Service in San Diego. After leaving Hartson, Debbie spent the next 20 years working for two large public safety software companies managing a team of industry experts in Telephony, Computer Aided Dispatch, Mobile, and RMS product lines before joining FirstWatch in 2008.
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