Massimo Zannella serves as the Managing Director of Business Operations and Transformation at FIS since May 2021. Prior experience includes serving as Managing Director and Global Product Head at SS&C Technologies, where leadership contributed to the successful transition from Citi and the build-out of a new fund administration platform. Zannella's tenure at Citigroup included recognition with the “Chairman’s Award” for achievements in technology and trading operations, while work at Thomson Financial led to significant revenue and transaction volume increases. Zannella's military service as an Army Officer in the Massachusetts National Guard garnered multiple commendations, and earlier career experience includes rotational management training at Bank of Ireland. Educational credentials include a Bachelor's degree in Business Administration and Finance from Bentley University, complemented by various executive development programs.
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