Carmen Menendez-Puerto

Carmen Menendez-Puerto is Chief Risk and Regulatory Compliance Officer at Fiserv, Inc., where she is responsible for oversight of risk functions and processes, including enterprise risk management, regulatory compliance, third-party risk, credit and operational risk programs.

Previously, Menendez-Puerto served as Chief Control Officer at First Data Corporation, where she managed similar responsibilities to her current role. In addition, Menendez-Puerto held multiple risk and control leadership positions at Citibank, Smith Barney, Barclays Bank and JPMorgan Chase & Co.

Menendez-Puerto holds a bachelor’s degree in Business Administration from City University of New York and has more than 25 years of financial services experience with an extensive background in regulatory compliance, operational risk and anti-money laundering compliance.