Josephine Koker

Josephine Koker is an experienced Customer Success Manager with a strong background in client engagement and management within the financial services sector. Currently at Fitch Solutions since July 2022, Josephine manages key client relationships and ensures effective product onboarding and adoption. Prior experience includes a similar role at FE fundinfo, where Josephine excelled in supporting VIP Asset Management and Platform clients. Earlier in career, Josephine held the position of Branch Manager at Ria Financial from July 2006 to June 2014, where leadership skills were demonstrated and business development strategies were successfully implemented, along with a foundation in customer service as an assistant. Josephine began professional journey as an English Language Assistant at La Maison de l'Enterprise. Josephine holds a Bachelor of Arts degree in International Relations and French from De Montfort University.