Five9
Heather Z. Hutchins is an experienced RFP Writer at Five9 since April 2021, with a diverse background in technical writing and proposal development. Previous roles include Contract Technical Writer at the Chicago Transit Authority and Technical Writer positions at Justrite and Pfizer, Inc. Hutchins has also served as an instructor for Fiction Writing at Harper College and worked in various capacities at Mitel, Revolution Technologies, Northern Trust Corporation, Hospira, Insight, and Prolinx Services, focusing on writing, editing, and managing proposals in technical environments. Holding a Master of Arts in English and a Bachelor of Arts in English/Language Arts Teacher Education from Northern Illinois University, Hutchins has developed strong expertise in meeting productivity goals and collaborating with subject matter experts.
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Five9
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Five9 is the leading cloud call center software. Trusted by 2000+ clients to accelerate sales and power customer service.