Jamie Sorensen

Senior Partner Success Manager at FivePoint Solutions

Jamie Sorensen has a diverse work experience spanning over 15 years. Most recently, Jamie worked as a Senior Partner Success Manager at FivePoint Solutions starting in January 2023. Before that, Jamie was a Partner Success Manager at Adashi Systems LLC from August 2022 to January 2023.

Prior to these roles, Jamie served as a Customer Success Manager at Carbyne from September 2021 to August 2022. Earlier in their career, Jamie worked at Lambda School as an Operations Manager from October 2019 to September 2021. They also briefly served as a Community Operations Coordinator, Admissions at Lambda School in October 2019.

Before joining Lambda School, Jamie gained valuable experience at Tesla, where they held two positions. They started as a Roadside Support Agent from October 2017 to October 2018, followed by a role as Customer Support Supervisor, North America from October 2018 to October 2019.

Jamie also has experience working in the public sector. They worked at Provo City as an Office Specialist III from March 2017 to November 2017, and as a Senior Dispatcher from March 2013 to November 2017. In addition, they held a role as an Evidence Technician at Salt Lake City Corporation from October 2012 to March 2013.

Earlier in their career, Jamie worked as a Receptionist at Rocky Mountain Machine Shop from January 2011 to October 2012, and as a Customer Care Representative at American Express from August 2009 to January 2011. They started their career at Salt Lake County as a Police Dispatcher from August 2006 to June 2009.

Jamie Sorensen completed their high school education at Brighton High School from 1996 to 1999, earning a High School Diploma in General Studies. Additionally, Jamie has obtained several certifications including "Fundamentals of Waterfall Project Management" from the Project Management Institute in March 2023, "Digital Networking Strategies" from LinkedIn in September 2022, "Sales: Customer Success" from LinkedIn in June 2022, and "Certified Customer Success Manager (CCSM) Level 1" from SuccessHACKER in March 2022. Jamie also holds certifications in APCO from APCO International, Advanced EMD Certification from International Academies of Emergency Dispatch, Crisis Intervention Team Officer from the State of Utah, Emergency Medical Dispatcher from the Utah Department of Health, Heartsaver Instructor / CPR / First Aid from the American Heart Association | American Stroke Association, and Leadership and Supervisory Skills for Women from National Seminars Training. The specific months and years of obtaining the latter certifications are not provided.

Links

Previous companies

Salt Lake City Corporation logo
Carbyne logo
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Timeline

  • Senior Partner Success Manager

    January, 2023 - present