Rachna Shivani

Rachna Shivani is a skilled Customer Success Engineer II at Fivetran, with prior experience as a Senior Software Engineer at Mindtree and an Application Support Engineer at FactSet. At FactSet, Rachna progressed through various roles, addressing FTP and SFTP issues, installation challenges, connectivity problems, and providing support for MS Office Integration, slowness, crashing, Citrix, VPN issues, and web filtering. Rachna began as an Associate Application Support Engineer, part of the inaugural Technology Solutions Engineering team, quickly transitioning to client-facing responsibilities. Rachna holds a Bachelor of Engineering in Computer Science from RKDF University, complemented by a science intermediate degree from DAV Jawahar Vidya Mandir and SSC from DAV Public School, Rajrappa Project.