Rebecca Dacso

Rebecca Dacso is an experienced Lead Customer Support Engineer at Fivetran, with a career spanning various roles in customer support, operations, and engineering. At Fivetran since May 2018, Rebecca has excelled in resolving escalated customer issues and implementing process improvements to enhance efficiency. Prior roles include Operations Engineer at Token Transit, where responsibilities included onboarding agencies and developing automation scripts, and QA Analyst at ClearCare, leading quality assurance for significant projects. Rebecca's background also features roles in configuration analysis and administrative support across multiple industries, with a strong foundation in customer engagement and technical problem-solving. Rebecca holds a Bachelor's degree in Sociology from Indiana University Bloomington and has furthered technical skills through Hackbright Academy.