The Customer Experience and Retail Operations team at Fjällräven is dedicated to ensuring a seamless and inspiring experience for every customer, both in-store and online. They are responsible for overseeing retail operations, driving sustainability initiatives in retail settings, managing customer service interactions globally, and enhancing overall customer satisfaction. This team works to integrate Fjällräven's commitment to high-quality, durable outdoor equipment with exceptional service, ensuring customers feel valued and supported in their journey to explore nature.