Customer Service · Jersey
Who is Flagstone International?
Flagstone International is a Jersey based FinTech offering online cash deposits and FX services with in-flight plans to extend our current services. We are reinventing how individuals, and corporates/entities including Trusts and Captives manage, protect, and grow their cash. We are a diverse group of people, bound by a collaborative spirit, and shared purpose. Flagstone International is 100% owned by our parent Flagstone Group LTD which is a thriving, profitable business.
Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.
To revolutionise the cash deposit and FX markets, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.
That’s why we are building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations, and be rewarded for it.
Does this sound like you?
You’re a Senior Onboarding Executive, ideally with 3+ years’ experience in a fintech/financial service environment, who’s excited to forge a new way to save.
What you’ll do:
As a Senior Onboarding Executive in our Flagstone International team in Jersey (CI), you will provide efficient day to day management of onboarding queries and effectively process Flagstone’s onboarding applications to ensure timely execution and a high level of accuracy.
Your responsibilities will include contributing to the successful first line execution of Flagstone’s customer onboarding process as well as implementing/maintaining efficient and operational technical tools, removing obstacles when they arise. You will also contribute to the implementation and management of the overall successful onboarding experience within Flagstone as well as managing customer and partner queries and resolving challenges across the team.
What you’ll bring:
How we reward you:
At Flagstone, we invest in your health, wealth, and professional development. Here’s a selection of our benefits:
All are welcome.
At Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background.