Esteban Jasbon Martinez

Customer Success & Channel Manager Team Lead at Flanks

Esteban Jasbon Martinez has over five years of professional experience in customer success, key account management, and marketing. In 2022, they began working as a Customer Success Manager for Flanks. From 2016 to 2021, they worked for ASIC Soluciones as a Key Account Manager and Marketing Manager. As Key Account Manager, they were responsible for consultive sales in a B2B market, managing clients in different industries in Colombia and Ecuador. As Marketing Manager, they were responsible for creating and executing tactics and strategies for events, social media, content generation, and lead generation, with a focus on customer acquisition, retention, and cross-selling methodologies in Colombia and Ecuador.

Esteban Jasbon Martinez has a Bachelor of Business Administration - BBA from CESA, obtained in 2016. Esteban then completed a Master's degree in International Business from Griffith University in 2015. In 2019, they attended the Entrepreneurship Development Program at MIT Sloan Executive Education. Currently, they are pursuing a MASTER IN DIGITAL BUSINESS & INNOVATION at IE Business School, which they began in 2021. Additionally, Esteban obtained the IBM Systems Business Partner for Enterprise Storage – Sales V1 certification from IBM in April 2021.

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Timeline

  • Customer Success & Channel Manager Team Lead

    February 1, 2024 - present

  • Customer Success Manager

    June, 2022