Cathy Oshel

Cathy Oshel has extensive work experience in the education industry. Cathy currently holds the role of Vice President of Customer Experience at Flashlight Learning, where they are responsible for developing a top-tier Customer Success department and ensuring overall customer satisfaction. Prior to this, they worked as the Director of Partnership Success at Flashlight Learning, advocating for educators and students and supporting student learning in schools and districts.

Before joining Flashlight Learning, Cathy worked at Imagine Learning for several years. Cathy served as an Area Partnership Manager, Sales, where they handled the sales process from prospecting to closing deals for Imagine Learning products, services, and solutions. Cathy also developed and maintained relationships with school district personnel involved in decision-making for students and intervention. Additionally, they held the position of Texas Regional Director, Customer Success, where they coached and led a team of 19 Customer Success Managers, drove the success of post-sales implementations, and monitored customer health for school districts in Texas. Earlier in their time at Imagine Learning, they worked as an Educational Support Consultant, providing instructional support to teachers, facilitating the use of data in classroom instruction, and ensuring school districts utilized the software effectively.

Cathy's earlier experience includes working at Pearson North America as an ELL/Intervention Specialist, where they were responsible for sales and maintaining relationships with district personnel involved in decision-making for ELL students and intervention. Cathy also served as a Curriculum Specialist, extending the reach of the sales team by developing a strong knowledge of Pearson products and implementing strategies to assist educators in data-driven instruction.

Prior to Pearson North America, Cathy worked at NCS Pearson as an Educational Consultant, where they provided consulting services to teachers and administrators on educational software, data analysis, implementation, and motivational strategies.

Overall, Cathy Oshel's work experience showcases their expertise in customer success, sales, partnership management, educational support, and curriculum implementation in the education industry.

Cathy Oshel obtained their Bachelor of Science degree in Biology from Baylor University between 1991 and 1994. Following this, they pursued a Master's degree in Human Development and Family Studies at the University of North Texas from 1995 to 1997.