Jade Zambas is a skilled professional with extensive experience in service delivery and account management. Currently serving as a Service Delivery Manager at Flatworld Philippines since March 2021, Jade manages a portfolio of seven mortgage clients, overseeing support services throughout the loan process. Prior to this role, Jade spent nearly eight years at Sutherland, progressing from Associate Manager to Account Manager, where responsibilities included leading operations teams, ensuring service level compliance, and conducting strategic business reviews. Earlier career experience includes positions at Ku Law & Accounting Firm as an Administrative Assistant. Jade holds a degree in Computer Engineering Technology/Technician from STI College.
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