Ross Williams is a professional with extensive experience in customer experience operations and management in various industries. With a background in telecommunications and technical support, Ross has held leadership positions in companies such as FLEETCOR, Coforge, Volt, Conduent, Ritter Communications, Xerox, Pace, and Frontier Communications. Ross's expertise includes managing customer care organizations, leading teams of technical support advisors, and developing offshore capabilities. Throughout their career, Ross has demonstrated strong leadership and strategic management skills.
June, 2022 - present
Senior Director, Head of Finance and Strategy at dbt Labs
Sales Support Executive at Assiduus
Executive Director, Global Strategic Sourcing at Amgen
CTO Research Project Manager I at Dana-Farber Cancer Institute
Account Manager at Maze