Joe Mittiga

Joe Mittiga is an accomplished leader with extensive experience in operational and customer experience roles within the financial services sector. Currently serving as the Head of Lease Establishment at FleetPartners, Joe Mittiga oversees lease contract settlements and leads a team of 90 to drive performance and engagement while implementing transformational initiatives. Previous roles include Head of Customer Experience at FleetPartners, where Joe Mittiga focused on scalable customer experiences, and Head of Mortgage Operations at Athena Home Loans, managing a team of 40 to enhance retail mortgage processes. Joe Mittiga's background also encompasses significant positions at ING Australia and ING Austria, where responsibilities ranged from leading operations for various banking services to customer feedback management. Joe Mittiga holds a degree in Strategic Frameworks from Macquarie Business School.