Emilia Hedrick

Emilia Hedrick has extensive experience in customer success and account management roles. With a background in creating strong customer relationships and driving business growth, Emilia has a proven track record of ensuring high customer satisfaction and retention. Currently working as an Operations Specialist/customer experience at Flex Living, Emilia excels at analyzing metrics, identifying areas for improvement, and proactively addressing customer needs. With previous roles at Upland Qvidian, Lifesize, Angus International Services, and Centro CDX, Emilia has honed their skills in customer service, sales, and account management.