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Sabrina Sot

Service Desk Analyst at Flexcar

Sabrina Sot is an experienced IT professional currently serving as a Service Desk Analyst at Flexcar since June 2022. With a background as a Help Desk Analyst at Grand Circle Corporation, Sabrina successfully managed the upgrade and deployment of over 300 computers while effectively triaging approximately 15 tickets daily and providing remote troubleshooting support. Previous roles include extensive experience at Commonwealth Financial Network, where Sabrina contributed to the retirement of over 800 PCs, trained colleagues, and handled various Active Directory responsibilities, network configurations, and remote support tasks. Additionally, Sabrina held a position as a Desktop Support Technician at Acadian Asset Management, focusing on new hire setups and customer satisfaction improvement. Sabrina holds a Bachelor’s Degree in Business Management from Cambridge College and an Associate’s Degree in Mechanical Engineering from Bunker Hill Community College.

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