Raul J. Pena

Raul J. Pena has a diverse and extensive work experience. Raul J. currently works at Flexential as a Select Colocation Technical Account Manager, starting in September 2021. Prior to this, from April 2021 to September 2021, they served as the Regional Director of Managed Services at Logically. In this role, they resolved conflicts, shared performance metrics, and addressed employee concerns.

Raul's previous experience includes multiple roles at Flexential, where they worked from 2014 to 2021. Raul J. held the position of ITSM Manager from January 2020 to April 2021, where they were responsible for overseeing the end-to-end ownership of ITSM processes and reporting on process KPIs. Raul J. also worked as a Technical Assistance Center Manager from February 2017 to January 2020 and as a Technology Assistance Associate Team Lead from July 2014 to February 2017.

Before joining Flexential, Raul worked at LaQuinta Inn Norcross as a Front Desk staff member from October 2012 to March 2014. Raul J. also briefly worked at Opti Medical Systems as a Production Specialist I in December 2013 and at I-TECH Staffing Services, Inc. as a Technician from April 2011 to August 2012.

Raul J. Pena's education history is as follows:

Raul J. received a Bachelor of Science (BS) degree in Network Operations and Security from Western Governors University. Raul J. attended the university from 2017 to 2019.

Prior to that, they obtained an Associate's Degree in Networking Specialist with a Microsoft Concentration from Gwinnett Technical College. Raul J.'sattendance at the college was from 2012 to 2014.

Raul graduated from Campbell High School with a High School Diploma in Dual Seal Technology/College Prep. Raul J. completed their high school education from 2000 to 2004.

In addition to their degree and diploma, Raul also holds several certifications. These include Cisco Certified Network Associate Routing and Switching (CCNA) obtained in February 2020, ITIL Foundations v4 obtained in January 2020, CompTIA Project+ and CompTIA Cloud Essentials obtained in May 2019, Cisco Certified Entry Networking Technician obtained in December 2018, Linux Essentials obtained in June 2018, CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification and Security+ obtained in June 2017, ITIL Foundations v3 obtained in May 2015, CompTIA Network+ obtained in June 2014, Network Administrator and PC Repair and Network Technician obtained from Gwinnett Technical College in May 2014, MTA: Network Fundamentals obtained in November 2013, MCPS: Microsoft Certified Professional obtained in October 2013, and Comptia A+ obtained in August 2013.

The provided information does not allow for any assumptions beyond the education and certifications mentioned.