Skye K.

Enterprise Customer Success Manager at Flexential

Skye K. has a diverse work experience that spans several industries and roles. Skye began their career as a Studio Intern at Fox News Channel, where they gained valuable experience in producing, airing, and critiquing a national radio and television show. They also had the opportunity to manage digital and social media for major news and sporting events.

Following their internship, Skye worked as a Lacrosse Coach at StickWithUs Lacrosse and as a Marketing Project Manager at Envision Charlotte. In these roles, Skye demonstrated their ability to work with teams and successfully manage projects.

Skye then transitioned to a role at Flexential, first as an Implementation Project Coordinator and later as a Customer Success Manager. In these positions, Skye worked closely with customers and internal teams to ensure successful service delivery and customer satisfaction. They also played a key role in building customer relationships, engaging with the customer base, and coaching new hires.

In addition to their work at Flexential, Skye also worked as a Self Defense Instructor at SASS Go, where they taught women various self-defense techniques and maintained quality relationships with clients and prospects.

Overall, Skye K. has a solid background in customer success, project management, coaching, and instruction, making them a versatile and skilled professional.

Skye K. has a Bachelor of Arts (B.A.) degree in Journalism and Mass Communications from the University of South Carolina. In 2013, they attended Universidad del País Vasco/Euskal Herriko Unibertsitatea, where they studied Spanish and Journalism for one year. In 2014, they also briefly studied Sociology and Anthropology at Charles University. In 2016, Skye obtained the ITIL Foundation V3 Certificate in IT Service Management from AXELOS Global Best Practice, and they also became a Licensed Level 2 Instructor from SASS Go in January of the same year.

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