Susan Cole

Susan Cole has a diverse work experience spanning multiple positions in marketing and business development. Susan is currently the Director of Market Insights at Flexential, where they focus on understanding the market and improving customer experience. Prior to that, they were the Director of Marketing at Surprise HR, Inc., where they worked on brand development, digital marketing, and customer analytics. Susan has also held positions such as Director of Product Marketing at Rocana Inc., Senior Product Marketing Manager at Dynatrace, and Director of Marketing Strategy at Riverbed Technology. In addition, Susan has extensive experience at OPNET Technologies, Inc., where they served as the VP of Marketing and Business Development and the AVP of Product Management. Earlier in their career, they worked as the Director of Marketing at Make Systems and held various roles at IBM, including Principal in the National Practice for Performance and Capacity Management and Business Partner Manager/Professional Services Manager. Throughout their career, Susan has demonstrated expertise in marketing strategy, product management, branding, and customer engagement.

Susan Cole has a Master's Degree in Urban Studies from Rensselaer Polytechnic Institute. Susan also holds a Bachelor's Degree from SUNY Brockport. In addition to their formal education, they have obtained several certifications including "BUSINESS ANALYTICS: FROM DATA TO INSIGHTS" from The Wharton School in June 2020, "Focus" from Pragmatic Institute in May 2013, and "PMC Level II" from Pragmatic Institute in May 2013.