Isart Homar Franquesa

Isart Homar Franquesa is a seasoned professional in customer success and operations management, currently serving as the Customer Success Manager at FlexMyRoom, where a focus is on enhancing guest experiences in the hotel industry through integrated travel insurance solutions. Previously, Isart held the position of Head of Customer Success at ORBIDI, building the department and formulating strategies for SMB clients while reporting directly to the CEO. Isart's extensive experience also includes leading the Customer Success Growth team at Signaturit, along with various roles in process support, marketing consultancy, and documentary management across numerous organizations. Isart's educational background includes Bachelor's degrees in Communication and Media Studies, and Information and Documentation Science from Universitat de Barcelona, along with additional specialization courses in computer science and marketing.