Francis Guerin

Francis Guerin is an experienced software developer and business analyst at Flick Electric Co. since January 2017, contributing significantly to the software development process and leveraging deep industry knowledge to enhance team productivity. Previous roles include serving as a subject matter expert and customer experience agent, where responsibilities ranged from process improvement to complex customer service resolution. Francis has a solid foundation in design thinking and agile methodologies, complemented by a Bachelor of Design Innovation in Media Design from Victoria University of Wellington. Additional experiences include content creation and tutoring at academic institutions, as well as working collaboratively on various creative projects.