Fauzi J. has accumulated extensive experience in customer service and operational support since 2013. Currently serving as an Operational Support at Flip.id since June 2020, Fauzi previously worked as a Customer Relations Associate at ZEN Rooms, where responsibilities included managing hotel and guest bookings. Earlier roles include Customer Service Agent for Transcosmos Indonesia on the Shopee Project, Customer Service Representative at Telkomsel, and Operational Customer Care - Resolution at Tokopedia, focusing on transaction and complaint resolution. Additionally, Fauzi completed internships at PT Myindo Cyber Media as a Human Capital intern and IT Support Assistant, gaining skills in recruitment, data entry, and web maintenance. Fauzi earned a Bachelor of Social Sciences in Anthropology from the University of Indonesia in 2017.
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