RD

Rachel Doherty

Head of Strategic Account Management- UK at Flipdish

Rachel Doherty has a diverse range of experience in various roles and industries. Rachel is currently working at Flipdish as the Head of Strategic Account Management- UK, a position they started in April 2023. Prior to this, they held the role of Customer Success Team Lead UK at Flipdish from October 2021 to the present. Before joining Flipdish, Rachel worked as a Senior Customer Success Manager from February 2019 to October 2021.

Earlier in their career, Rachel gained experience in the advertising industry at Havas Media Ireland. Rachel served as an Insights Manager from October 2016 to February 2019, and prior to that, they held the position of Strategy and Innovation Manager from October 2015 to October 2016. Rachel first joined Havas Media Ireland as an Account Executive in October 2014 and worked in that role until October 2015.

Rachel also has experience in the customer service field, specifically at Domino's Pizza. Rachel worked as a Customer Sales Representative, handling sales performance, petty cash, and customer complaints from April 2012 to October 2014.

Additionally, Rachel has held positions in social media coordination and completed work placements at Unilever in 2013.

Overall, Rachel Doherty's work experience showcases their expertise in customer success, account management, insights, strategy, innovation, and customer service across a variety of industries.

Rachel Doherty completed their education starting from 2003 to 2010 at Our Lady's School in Terenure, where they obtained their Junior and Leaving Certificate with all honors. Rachel then pursued higher education at IT Tallaght from 2010 to 2014, earning a Bachelor's Degree in Advertising and Marketing. In addition to their academic achievements, Rachel also obtained certifications in Google AdWords Display Advertising and Google AdWords Search Advertising in July 2016.

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Previous companies

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Peers

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Timeline

  • Head of Strategic Account Management- UK

    April 1, 2023 - present

  • Customer Success Team Lead UK

    October, 2021

  • Senior Customer Success Manager

    February, 2019