Jeneva Hurst

Jeneva Hurst is an experienced operations manager currently working at Floor & Decor since May 2021, where responsibilities include empowering team members, overseeing staffing needs, and enhancing the customer experience. Previous roles at Floor & Decor include Operations Project Manager and Customer Care Manager at FFO Home, where Jeneva developed a new model for customer care and analyzed customer satisfaction data. Jeneva's earlier experience includes positions at The Home Depot, focusing on training and developing associates to improve customer service. Jeneva holds a Bachelor of Arts in English Language and Literature from the University of Tennessee, Knoxville.