Florence Healthcare
Savanna Mueller is an experienced professional in customer success and academia, currently serving as a Principal Customer Success Manager at Florence Healthcare since April 2025. Previously, Savanna held leadership roles in customer success, including Director of Customer Success at Vibrent Health and Vice President at Ripple Science, where efforts focused on enhancing user experience for clinical research participants. Savanna's academic career includes positions as an Instructor at the University of Michigan and Adjunct Instructor at Eastern Michigan University, where course design and multidisciplinary perspectives on psychotic disorders were emphasized. With a PhD in Psychology from the University of Michigan, research focuses on the influence of emotions on behavior, particularly regarding mental health outcomes and psychotic symptoms, while earlier experiences include clinical research coordination and providing therapeutic interventions in psychiatric settings.
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Florence Healthcare
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Florence advances clinical trials through software for managing document and data flow between research sites and sponsors. Florence eBinders is trusted by 7,200+ research teams to manage the eRegulatory and eSource for 1000+ active studies.