Manas Karnik

Manas Karnik is an experienced professional with a strong background in customer support and social media strategy. Currently serving as the Team Lead for Customer Support at HockeyTech since August 2019, Manas effectively resolves customer queries through various channels and troubleshoots product issues. Previously, as a Social Media Business Strategist at The Art of Concrete, Manas initiated the successful concrete moulding workshops, contributing approximately $500 weekly in revenue, while managing multiple social media platforms. Earlier experience includes a Project Management Internship at Cactus Communications, where responsibilities included project planning and execution oversight. Manas holds a Postgraduate Diploma in Information Technology Business Analysis from Conestoga College and a Bachelor of Engineering in Information Technology from the University of Mumbai.