McKenzie Burgtorf is an experienced professional with a diverse background in project management, customer success, and child life services. Currently serving as the Director of Special Projects and Customer Success Manager at Flosum since September 2017, McKenzie previously worked as a virtual assistant while undertaking a one-year travel sabbatical exploring over 18 countries. Prior experience includes roles at Denver Health as a Child Life Specialist and Internship Coordinator, and business development positions at Worldwide Express and Promedica Toledo Children's Hospital, where McKenzie supported pediatric patients and managed client relationships. Additional experience spans sales and marketing support roles at various media companies, and earlier, instructing skiing lessons at Deer Valley Resort. McKenzie holds a Bachelor of Science in Journalism, Advertising, and Psychology from Ohio University.